Introduction
Welcome to Ellowitz Electric. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website. By using our Website, you consent to the practices described in this Privacy Policy.
SMS Opt-in Notifications
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Marketing Notifications
We may use your email address to send you service updates and promotional communications, including appointment reminders, special offers, and news about our services. You can opt out at any time by clicking the Unsubscribe link in the footer of any marketing email or by contacting us directly. Information you provide via our contact form, during consultations, or through job payment transactions may be used to send these email notifications. We do not sell or share your email address with third parties for unrelated marketing purposes.
Information We Collect
We may collect the following types of information:
- Personal Information: When you register on our Website, subscribe to our newsletter, fill out a form, or interact with us in other ways, we may collect personal information that can identify you. This may include your name, email address, phone number, and any other information you provide.
- Usage Data: We automatically collect information about your interaction with our Website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. They help us remember your preferences and improve our services.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Website and services.
- To Communicate with You: If you provide your phone number or email, you consent to receive communications from us via SMS and email. This may include appointment reminders, service updates, marketing messages, and account-related notifications. Message and data rates may apply. You may opt out at any time by following the unsubscribe link in emails or replying “STOP” to SMS messages.
- To Personalize Your Experience: We use cookies and other tracking technologies to understand your preferences and personalize your experience on our Website.
- For Analytics and Research: We use usage data to analyze trends, track user activities, and gather demographic information to improve our Website.
Data Sharing and Disclosure:
- We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These providers are required to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: You have the right to access and correct your personal information held by us.
- Deletion: You have the right to request the deletion of your personal information.
- Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Communication Preferences: You have the right to opt out of marketing communications at any time. To unsubscribe from emails, follow the instructions in the email. To stop receiving SMS messages, reply with “STOP.”
To exercise these rights, please contact us using the contact information provided below.
Cookies
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Website to function properly and cannot be turned off in our systems.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
- Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.
- Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised version will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PHONE: 508-340-1340
EMAIL: [email protected]
ADDRESS: 2 Goodale St. West Boylston, MA 01583